A UX Workflow Case Study
Design a cloud app which would enable bench scientists to move their traditional paper lab notes and protocols into a collaborative online environment.
Working name Document Evolution, this project would be realized in the Thermo Fisher Scientific Cloud as DocConnect.
Working with data scientists and the content teams, I designed a solution for scrapbooking lab notes, protocols, and manual instructions.
I was invited to a team off-site where the content team was trying to figure out what would be a competitive next step for their department in the upcoming year.
Looking at what the moderators were describing, I quickly drew an idea for the app that would be “Document Evolution.”
UX Interviews & Flows
I interviewed stakeholders to understand the scope and flow of the bench scientists transforming their descriptions into user flows.
With the lo-fi wires, I went back to the same stakeholders and presented the lo-fi’s in the form of a talk-about usability test.
Once we acquired internal funding, we started to plan moderated usability testing.
With revised wires in hand, I started to build out a full scale Hi-Fi prototype with pure HTML, CSS, and pure JS.
I created testing scripts and completed the prototype while on a corporate trip to Shanghai.
From within the viewing booth during the testing, I updated and augmented the tests in realtime to accommodate issues and scenarios that were revealed by the user.
In a post-mortem, I complied all the information about what we learned, I updated the wires for our dev team and uploaded the wires off to our development team with each page having a corresponding Jira ticket number
Live in Production
I handed off my designs to the Cloud Development team and, working with their UX Sprinters, they entered DocConnect into their delivery schedule.